FAQs

Staying at Airlie Beach, Daydream Island or Palm Bay? We have our Northern Exposure, Southern Lights, Fly Raft and Scenic Flight (ferry permitting for Daydream and Palm Bay) tours.

Staying on Hamilton Island? We have our Full-Day Eco Adventure, Half-Day Dash, Fishing Adventures and Jetboat tours. 

The main difference between the two tours is that the Northern Exposure tour has more snorkelling time and the Southern Lights tour offers more beach time.

The Northern Exposure tour departs at 08:45am and returns at approximately 3:30pm. You’ll visit two different snorkelling sites around Hook Island, with 45 minutes to one hour at each snorkel site, as well as the northern end of Whitehaven Beach at stunning Hill Inlet for 1 – 1.5 hours.

The Southern Lights tour departs at 10am and returns at approximately 4:30pm. You’ll visit one snorkel site for an hour and spend two hours at the southern end of Whitehaven Beach, with its 7km stretch of world famous silica sand.

If you wish to focus mainly on snorkelling then we suggest the Northern Exposure tour, or if you wish to spend more time at the beach, we suggest the Southern Lights tour. The tour from Airlie Beach to Whitehaven Beach can take between 1 – 1.5 hours depending on wind, tide, swell and weather conditions.

*Please note: the tour itinerary is a guideline only and is subject to change.

Our Northern Exposure, Southern Lights, Scenic Flight, Full Day Eco Adventure and Half-Day Dash tours are suitable for most ages from 6 months upwards (weather permitting). If you are concerned about the weather conditions for the date that you are travelling, or wish to speak to one of our friendly office team about young passengers travelling, please call us on (07) 4946 6848.

Our Fishing tours have a minimum age requirement of 6 years old.

Tours are not suitable for guests with pre-existing back, neck or hip injuries or who are pregnant (weather dependant) or heavily pregnant.

Due to the open-style design and speed which our vessels travel, it is very rare for Ocean Rafters to experience sea sickness on board, unlike slower vessels where you experience a slow-rocking motion that can cause sea sickness. The most common time for passengers to ever feel nauseous on the water would be when the vessel has stopped. We welcome anyone that is prone or worried about seasickness to take any necessary medication prior to travelling.

From Airlie Beach and Daydream Island– The longest part of the journey is just over an hour, which is the ride out to the Whitsunday Islands and the return journey back to the mainland. Between the other stops the journey will be anywhere from 10 – 20 minutes, depending on where the skipper chooses next, given conditions on the day.

From Hamilton Island– The longest part of the journey is just over 30 minutes, which is the ride out to the Whitsunday Islands, our fishing charters have less travelling time depending on the fishing location. Between other stops on the journey will be anywhere from 10-20 minutes, depending on where the skipper chooses net, given the conditions of the day.

Ocean Rafting’s custom built vessels travel up to speeds of 30 knots, allowing you to experience a fun, high speed ride whilst exploring the islands and beaches of the beautiful Whitsundays.

Airlie Beach Tours:

The Northern Exposure tour visits two snorkelling locations around Hook Island, each for approximately 45 minutes. The Southern Lights tour visits just one snorkelling location around either Border Island or Dumbell Island for approximately 1 hour.

Hamilton Island Tours:

The Full Day Eco Adventure visits one snorkelling location around either Border ISland or Dumbell Island for approximately 1 hour.

*Please note: the tour itinerary is a guideline only and is subject to change depending on tide, wind and other weather conditions. The sites that you will snorkel at are carefully selected by our highly trained skippers to ensure that you have the most memorable underwater experience possible for the conditions of the day.

Masks, snorkels and fins are included. We do offer prescription masks available for hire for the day for $20.  We also offer equipment for the little Rafters.

Certain times of the year in the Whitsundays are stinger season (usually between late October – April/May). At this time of the year we do highly recommend hiring a stinger suit.  These will cover around 90% of your body, fins will cover majority of your feet and your mask will cover some of your face, leaving less than 5% of your body exposed. Wet suits are available for hire during the winter months, which simply provide you with an extra layer of warmth whilst snorkelling. The hiring of stinger suits and wetsuits can be arranged upon check in.

If you are not a confident swimmer, please make sure that you tell the office team when you check in as well as the crew on board the vessel as they will assist you if you wish to snorkel. We also offer life jackets and pool noodles on board for extra buoyancy.

We have a range of prescription masks available for hire for $20.

Airlie Beach Tours:

The Northern Exposure tour spends between 1 – 1.5 hours at the northern end of Whitehaven Beach and Hill Inlet. The Southern Lights tour spends between 2 – 2.5 hours at the southern end of Whitehaven Beach.

Hamilton Island Tours:

The Full Day Eco Adventure spends between 2-2.25 hours at the southern end of Whitehaven Beach. The Half-Day Dash spends approximately 1 hour at the southern end of Whitehaven Beach.
*These timings may change, subject to weather conditions.

Our Northern Exposure, Southern Lights, Full-Day Eco Adventure and Half-Day Dash all visit Hill Inlet.

Bring along a small bag with things that you would usually take to the beach i.e. a towel, swimmers, sunscreen and a hat. Comfortable walking shoes are recommended for the Hill Inlet tours and walk to the lookout. A jacket during the winter period is recommended to protect you from the wind and warmth after snorkelling. Cash/ card for any drinks or snacks on board is recommended and if you haven’t chosen to purchase lunch, please ensure that you bring your own, as we do not visit any resorts or shops during the day.

Ocean Rafting Airlie Beach offers a courtesy pick up from most mainland hotels and hostels. Upon making a reservation, if your accommodation is not listed, we will advise of the nearest pick up point.

We do not offer a pick up service on Hamilton Island.

Yes, we offer a courtesy pick up for all Ocean Rafting Airlie Beach Whitehaven Beach and Hill Inlet tours, as well as our Fly Raft Package and Scenic Flights.

Ocean Rafting departs from Airlie Beach and Hamilton Island and we also offer a pick up from Daydream Island Resort on our Airlie Beach tours.

Airlie Beach check-in times:

• Northern Exposure: check-in starts at 7:45AM
• Southern Lights: check-in starts at 8:00AM
• Scenic Flights: check-in stats 30 minutes prior to departure.

Hamilton Island check-in times:

• Full-Day Eco Adventure: check-in starts at 8:30AM
• Half-Day Dash Morning Tour: check-in starts at 7:30AM
• Half-Day Dash Afternoon Tour: check-in starts at 12:00PM
• Half-Day Fishing Morning Tour: check-in starts at 7:30AM
• Half-Day Fishing Afternoon Tour: check-in starts at 12:15PM
• Jetboat Tour: check-in starts 30 minutes prior to departure.

The Ocean Rafting Airlie Beach office is located at the Northern Village of Coral Sea Marina, Shingley Drive, Airlie Beach, next to Sorrento Restaurant.

The Ocean Rafting Hamilton Island office is located at the Hamilton Island Marina, Front Street, Hamilton Island, across from The Palms.

If you are still unsure of our location, please check with your accommodation reception or call us on (07) 4946 6848.

Airlie Beach: There is a car park at both the northern and southern end of Coral Sea Marina (our office is located at the Northern Village). The car parks are between $6 – $14 to park for the day.

Hamilton Island: There is buggy parking out front of the Ocean Rafting Hamilton Island on Front Street.

Airlie Beach fleet:

Six out of eight of our Ocean Rafting Airlie Beach vessels have toilets on board. These are not to be used whilst the boat is in motion. There are toilets at Coral Sea Marina, at the Hill Inlet Lookout (both Ocean Rafting Hill Inlet tours visit this site) and at the southern end of Whitehaven Beach (only accessible from the Southern Lights tour).

Hamilton Island fleet:

Our Full-Day Eco Adventure and Half-Day Dash vessels have toilets on board. these are not to be used whilst the boat is in motion. There are toilets upstairs from the Bakery, at Hill Inlet Lookout and at the southern end of Whitehaven Beach.

Airlie Beach & Daydream Island tours:

The fresh tropical lunch pack is an optional extra which can be pre-ordered for $21 per person. The lunch consists of salad, cold meats, bread roll, a selection of fruit and sweet treats.

View the lunch inclusions and dietary breakdown here: https://oceanrafting.com.au/lunch-menu

Hamilton Island tours:

A fresh bakery-made wrap is included in the Full-Day Eco Adventure.

* Lunch inclusions subject to change.

Yes, we cater for most dietary requirements and allergies. We do however need to be informed of any of special requirements at least the day prior to departure to ensure that a substitute can be provided or catered for.

Yes, we like to offer our guests the option! Please ensure that any lunch that you do bring is kept in a small concealed bag. We may also be able to store this in our cool drinks esky for you.

Yes, we have a range of cold beverages that you may purchase on board. Please bring cash or card along on the day to pay for these. Alternatively, you will be able to pay by card at the end of the day.

Ocean Rafting has a no BYO alcohol policy. However you are able to bring along soft drinks and bottled water for your day.

Whitsunday Island is a National Park, so there are no shops or buildings on the island (other than the toilet amenities).

At certain times of the day there is very little/minimal shade coverage at Whitehaven Beach. Therefore, we strongly recommend frequent application of sun block to protect yourself from harmful UV rays.

Ocean Rafters do frequently bring along cameras or phones for the day. Although we do have dry boxes under the seats designed to keep your belongings safe, all electrical and personal belongings are brought at your own risk and is no responsibility of Ocean Rafting if these items are lost or damaged during the day.

Our staff will be using Go-Pros to take photos throughout your day on Ocean Rafting’s snorkelling, Whitehaven Beach and Hill Inlet tours. A link to preview these photos will be emailed to the address that you provided upon check in 72 hours after travel. These photos will then be available to purchase online. For one photo it is $8, or for 4 or more photos it is $4 per photo.
* If you do not wish to have your photos taken during your day for any reason, please just let our staff know prior to departure. 

No, Ocean Rafting does not rent Go-Pro’s or cameras.